Ymlaen Llanelli Reopening Package

To keep employees and customers safe we've developed a reopening package available for free to all BID levy-paying businesses.

The package includes:

  • Social distancing floor stickers
  • 600 x 800mm sneeze guards for counters (one per business)
  • 200ml bottles of hand sanitizer (two per business)
  • A4 COVID-19 checklist display posters

To organise a package for your business, please email the quantities of stickers and posters needed to mandy.jenkins@themeans.co.uk

Llanelli Town Centre Exposure Fund

To help combat the drop in revenue from COVID-19, Ymlaen Llanelli and Emerge Advertising are collaborating to give businesses more exposure post-lockdown with the new Llanelli Town Centre Exposure Fund.

With joint funding from both organisations, levy-paying businesses can get a free advertising slot on the Emerge Advertising Digital Billboard at Halfway lights, one of the biggest advertising spaces in Llanelli.

To find out how to apply for a free advert for your business, please email Mandy on mandy.jenkins@themeans.co.uk. We've had a great response to the fund so far but slots are limited so get in touch soon!

Available services

In these troubled times, it's great to see businesses and organisations in the area doing their best for the community. Below is a list of services that are currently available in the area.

Please understand that the information is as accurate as we can make it but is constantly changing. If you know of any other services, please get in touch.

Information on the government support for businesses can be found below the services list.

Town centre

Avo Café: 28 Market Street, 01554 749504
Delivery service 9am – 2:30pm

Blodau Elli Flowers: 01554 772180
Orders can be placed over the phone or online. Operating deliveries on a knock and leave policy, for collections knock and provide your name and step back to receive your order. All funeral work will be completed on time in liaison with the funeral directors.

Davies Craddock: 4-8 John Street, 01554 778899
Estate Agents, Commercial and Personal Insurance Brokers.

Darkin Architects: 16 Queen Victoria Rd, 01554 778 730

Miriam Phillips Fruit & Veg: 07977 902045
Taking phone orders and delivering.

Roy Morgan Butcher: 07932 103990
Can take orders over the phone and will deliver.

Welsh Maid Products: 07490 256840
Bread and cakes. Can take orders over the phone and will deliver.

Garrets Fresh Fish: 07878 719443
Delivers on Tuesdays, Wednesdays, Thursdays.

St Elli Shopping Centre:
Wilko, Poundland and Principality Building Society still open.

Llanelli area

Seaside Café, Llanelli: 53 Caroline St, SA15 2PB, 01554 774483
Drop off food station, donations welcome for distribution to the elderly and vulnerable in the community. Monday to Friday, 9:30am-2pm

Llanelli Surplus Food: CETMA, Marsh Street
Looking for volunteers. Distributing surplus food donated by businesses to disadvantaged people throughout the Llanelli area. Now also covering Burry Port, Pembrey, Kidwelly, Trimsaran, Carway and Pontyates.
Telephone: 01554 772056
Email: info@llanellisurplusfood.org.uk

Lifeshare: Copperworks Road, 01554 741674
Food and clothes banks for those in financial need. They have a list of most needed items on their Facebook page, and can accept online financial donations. They also have a donation trolley in Asda, and take in donations 12-2pm on Tuesdays and Thursdays at the Antioch Centre.

The White Lion, Llanelli: Parkview Terrace, SA14 8BH, 01554 776644
Hot meal delivery service – Wednesday to Saturday 9am-8pm; Sunday 12-5pm

Tyisha Food Bank:
If you don’t have food you can phone or private message. If you are able to collect, they will get a food parcel ready or they can deliver in emergencies.
Cllr Suzy Curry – 0756 156456
Cllr Andre McPherson – 07583 525635

Haven Vets, Llanelli: James Street, 01554 772097
Booking urgent and emergency cases. Routine appointments restricted. New appointment times between 9-11:30am and 3:30-6pm. Payment accepted by card via phone. Doors are locked so please phone the surgery to notify you've arrived, and if necessary your pet will be taken into the surgery while you remain outside. Please phone to order repeat medication and allow 48 hours before collecting between 1:30-3:30pm. Delivery service available for those self isolating.

Coastal Park accommodation, Llanelli: Queen Victoria Road
Discounted ensuite rooms for doctors and nurses to stay. Free room on site for school teachers to school groups of 4 pupils at a time in our closed restaurant.
Telephone: 01554 755357 / 07502 377386

Elli Ward:
The ward covers from Furnace Bridge in the north, Queen Victoria Road in the south, Old Road/Market Street in the east and Traeth Ffordd in the west. If any resident needs assistance with any issue please get in touch. Leaflets are being printed shortly for door-to-door delivery with emergency contact details for supermarket and shopping volunteer, medical/medication, hot meal delivery and council details.
Telephone: 01554 749649 / 07734 867588
Email: JPJenkins@carmarthenshire.gov.uk

Wider area

Carmarthenshire County Council have launched a website to connect volunteers with local people in need. You can post your availability or search for volunteers to help with a wide range of tasks, from grocery shopping, prescription pickups, pet care, entertainment and more.

4x4 Response South Wales:
Team of volunteer responders able to assist with tasks such as picking up medication or urgent supplies. Contactable 24/7.
Telephone: 02921 281821
Email: southwales@4x4responsewales.org

Llangennech Community Centre: Hendre Road, SA14 8TH, 07976612627
Elderly people within Llangennech, support with prescription collection, basic provisions etc. 

Pontyberem Community Council: 18 Coalbrook Road, 07415355659
Eryl Pelow Community Council offering help with shopping, goods delivery, emotional support etc, list of volunteers to help. Covers Pontyberem, Bancfosfelin and Pontyates.
Email: cyngorcymunedpontyberem@gmail.com

Post Office and Stores, Fforest, Pontardulais: 01792 882378
Can deliver essential goods, 7:30 am-6pm

Bird in Hand, Fforest: 24 Carmarthen Road, SA4 0TU, 01792 828282
Takeaway meals and home deliveries, Sundays only.

Community Café, Hendy Library: Iscoed Road, SA4 0UP, 07824999332
Takeaway and home deliveries, Wednesday to Saturday, 10am-5pm.

Family Shopper, Pontardulais: SA4 8SZ, 07392 061936
Grocery home deliveries, 7am-10pm

The Lewis Arms, Bynea: 01554 775533
Delivery free of charge for up to 5 miles (£12 minimum spend), £2.50 for 5-10 miles. Food bank for local people who are struggling to access the supermarkets or other food shops in the Bynea area. Collections by arrangement only, deliveries on condition, contact for more details. If you would like to make any food donations please do this by arrangement only.

Ddol Fach Farm, Bynea: 01554 757355
Delivering milk and eggs. Please only contact via one platform.
Email: admin@ddolfachdairy.co.uk

Llwynhendy/Pemberton Food Bank: Bryn & Trallwm Club, SA14 9AD
Food parcels for vulnerable and elderly that are self-isolating.
Cllr Sharen Davies: 07856 747856
Cllr Jason Hart: 07876 307046
Email: SDavies@carmarthenshire.gov.uk / jason.hart@hotmail.co.uk

The Wave Hub:
The Wave radio station have created an online community support hub to help local businesses and organisations reach out with updates and information on their current situations including a recruitment noticeboard.

Business support

Government and council measures and funding to support businesses through this crisis are outlined below. As things are fast moving, use the government website for updates as they are announced.

Summaries of the various means of support from Carmarthenshire County Council, the Welsh Government and UK Government are detailed below.

Carmarthenshire County Council

Small Business Rent Relief
Small businesses in Carmarthenshire that employ up to nine people now have the chance to benefit from a COVID-19 hardship rent relief scheme. The Carmarthenshire County Council scheme, capped at £1,500 per successful business applicant, will help cover rental payments for up to three months. You can apply here now.

Business Rate Relief / Stimulus Package
In addition there will be a £10,000 grant for all businesses eligible for Small Business Rate Relief with a rateable value of £12,000 or less. For retail, leisure and Hospitality businesses with a rateable value of £12,001 to £51,000 there will be a £25,000 grant available.
You can check the rateable value and classification of your business using the Valuation Office’s rate checker, available here.
To enable quick and efficient applications, please complete this online form.
As soon as your application has been assessed, subject to eligibility criteria being met, an immediate payment will be made to you via the BACS payment process.
Once you’ve sent your application, please do not follow-up by phone. We very much appreciate the major challenges being faced by businesses, and staff are making every effort to get your payments to you as soon as possible. We aim to get all payments to you within five days from the date of receiving your application.

Help wanted from businesses
Local businesses that could potentially help Carmarthenshire County Council deliver essential services during the coronavirus crisis are being asked to get in contact.
Plumbers, electricians, care workers, caterers, builders and HGV/delivery drivers now have the chance to register interest here. Businesses that register may then be called on in coming weeks to assist the council with its on-going work to support the elderly, vulnerable and others most in need.
Hotels, hostels and B&Bs that are prepared to take in key workers such as NHS staff and other frontline workers should email tourism@carmarthenshire.gov.uk with your accommodation name, address, number of available rooms and cost, if any would be incurred.

Carmarthenshire County Council have launched a website to connect volunteers with local people in need. You can post your availability or search for volunteers to help with a wide range of tasks, from grocery shopping, prescription pickups, pet care, entertainment and more.

Welsh Government Support

The Welsh Government has announced more details on the emergency support they will be providing for businesses affected by the coronavirus. Full details on Welsh Government support can be found here.

Economic Resilience Fund
The Welsh Government has released an additional £100 million into the Economic Resilience Fund due to a massive demand. Applications are currently being processed and some businesses have already received funding. The Development Bank is aiming to process all applications received within the month. You can read more on this here.

Coronavirus Business Interruption Loan Scheme
The government will back businesses loans to small and mediums sized businesses. The government will provide lenders with a guarantee of 80% on each loan (subject to a per-lender cap on claims) Businesses will receive a 6 month holiday on interest payments on these types of loans. The scheme is now live. More information can be found on the British Business Bank website.

Welsh Government Business Grants
Retail, leisure and hospitality businesses with a rateable value between £12,001-£51,000 are to be offered a £25,000 grant. Those eligible for Small Business Rates Relief with a rateable value of £12,000 or less are to be offered a £10,000 grant.
Local authorities are administering these two grants in Wales. Information on how to apply to Carmarthenshire County Council is available above.

Business Rates
Retail, leisure and hospitality businesses with a rateable value of £51,000 or less will receive 100% business rate relief. Pubs with a rateable value of between £51,000 and £100,000 will receive a £5,000 reduction on their bill.

Capital Repayment Holidays
The Welsh Government has announced the Development Bank of Wales will be offering all its business customers a three-month capital repayment holiday to help them manage the financial fallout from the virus.

UK Government Support

Details on UK-wide business support. Please use the government website for updates as they are announced.

Coronavirus Job Retention Scheme now live
The government's Job Retention Scheme is, from today, open for applications so that businesses can claim for up to 80% of furloughed employees' employment costs.
The government has published a seven-page guide for businesses on eligibility, what can be claimed for, and the information that they need to provide HMRC with to make the claim. Businesses can start a claim on this government website.
The scheme is being extended until the end of June and aims to pay into the bank account of businesses within 6 working days.

Advice to employers and employees:

  • Read all the available guidance on GOV.UK before applying
  • Gather all information and precise calculations before starting an application
  • To receive payment by 30 April, complete the application by 22 April
  • HMRC expect to be very busy and ask that employers only call the helpline if they can’t find what they need on GOV.UK or through the webchat service - this will leave lines open for those who need urgent assistance

Support for charities
On 8th April the Chancellor announced a new package of funding for charities including:

  • £750 million pot for frontline charities across the UK – including hospices and those supporting domestic abuse victims
  • £360 million direct from government departments and £370 million for smaller charities

The government will also match donations to the National Emergencies Trust as part of the BBC’s Big Night In fundraiser later this month – pledging a minimum of £20 million.

Statutory Sick Pay from HMRC
Companies with less than 250 employees will be able to recover up to two weeks of Statutory Sick Pay (SSP) paid to employees who are off work due to coronavirus.
Employers should keep records of such absences, but a sick note is not required. SSP is only reclaimable where the employee is earning at least £18,000 per annum.

Support for tax payments
All business, including self-employed individuals, who are struggling to pay their outstanding tax liabilities may be eligible to receive support via HMRCs “Time to Pay” service.
HMRC will review these on a case-by-case basis and the outcomes are tailored to individual circumstances and liabilities. HMRC have set up a dedicated helpline for those affected by COVID-19 who, as a result, are concerned about being able to pay taxes due. The HMRC helpline number is 0800 0159 559.

Deferral of VAT payments
If you are a UK VAT registered business and have a VAT payment due between 20 March 2020 and 30 June 2020, you have the option to defer the payment until a later date or pay the VAT due as normal. More information here. 
Over 10,000 businesses have already successfully applied for the extension.
Companies will also temporarily be extended greater flexibilities, including holding AGMs online or postponing the meetings.

Deferral of Self-Assessment Payment
The Self- Assessment payment on account, that is ordinarily due to be paid to HMRC by 31 July 2020 may now be deferred until January 2021. More information here.

Self-Employment Income Support Scheme
Those who are self-employed with trading profits of less than £50,000 may be eligible to apply for a taxable grant to compensate up to 80% of profits lost due to coronavirus (up to a maximum of £2,500 per month for the next three months)
HMRC will contact those who are eligible for the scheme.

Tax on expenses incurred from employees working at home
HMRC have produced guidance to help you find out what equipment, services or supplies are taxable if your employees are working from home due to coronavirus.

Extra information

Information on the latest non-financial support and advice for businesses is detailed below.

iTown is a free app for towns, villages and high streets that'll be rolling out across Wales in the next two weeks. By collating information uploaded by businesses iTown creates a digital shop window, enabling customers to see what products are in stock at local businesses. They can then order online and arrange delivery through a simple online messaging service. Download the app now via your phone's app store and find out more on the iTown website.

Business Wales Seminars
Business Wales are launching a series of online seminars for Welsh businesses affected by the COVID-19 crisis. Sign up here to get in on seminars that can help your business survive, with topics including recovery and growth, working from home, online marketing and more.

Protection from eviction from commercial premises
Commercial tenants unable to pay rent due to coronavirus will be protected from eviction. These measures will mean no business will be forced out of their premises if they miss a payment in the next 3 months. More details online.

Advice for food businesses
New coronavirus guidance has been published for food businesses. This can be found online, along with an update from DEFRA. Businesses will need to be registered for food preparation with the local authority, and should have a policy that enables payments and deliveries to be contact-free. See the government website for information.

Making business premises secure
Businesses that are temporarily closing should check security procedures and ensure that valuable stock or equipment is locked away or off the premises. The Met Police provide guidance on their website. Further guidance on dealing with crime and antisocial behaviour during the COVID-19 crisis is available from the National Business Crime Centre.

Doctor's note for Sick Pay
An online ‘isolation note’ has been launched to help provide employees with evidence that they need to self-isolate, in place of a doctors’ sick note.

Mental Health and Wellbeing
Newly issued Government guidance for the public on the mental health and well being aspects of coronavirus.

Commercial Insurance
Insurance policies differ significantly. Businesses will naturally want to check the terms and conditions of their specific policy and contact their providers.
A statement released by the Association of British Insurers can be found on their website.

Art businesses
The Arts Council of Wales has reallocated money from existing budgets to create a £7 million response fund to help artists and cultural organisations survive the COVID-19 crisis. There are funds available for both individuals and organisations. More details available on their website.


This page is being updated as frequently as possible.